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ORDER BEFORE 1PM MON-FRI FOR SAME DAY DISPATCH

Our Sample Service

Because choosing tiles online is so much easier when you can see them in real life

How To Order Your Samples

Important things to consider before you order

Tile samples are designed to show the colour, finish and general character of a tile. Most natural materials and many decorative or glazed tiles can vary from piece to piece or from batch to batch.

If you are ordering a natural stone, handmade or deliberately varied tile, variation is part of the look.

Always check your sample in:

  • Natural daylight
  • Evening light
  • Artificial or bright lighting

A tile that looks warm white in one room may appear cooler or darker in another.

Natural stone is exactly what it says on the tin, natural, and it has a whole heaping of natural variation. Some even come with their own million year old fossils. That's part of the beauty of them.

We do not seal our natural stone samples as there are different methods of sealing that can change the look of the stone. For more information on sealing your natural stone read here.

You can wipe a damp cloth over the surface to preview what the tile could look like enriched with sealant.

Some products will be higher maintenance than others. Natural materials such as terracotta are considered high maintenance compared to porcelain alternatives but offer beautiful character and charm. It's good to consider if the level of maintenance required to keep it looking it's best will work with your lifestyle.

Frequently Asked Questions

To make your sample shopping as easy as possible, we have integrated a button on the product pages, to add a sample to your basket, just click "get a sample"

Cut samples are a small cut of a full sized tile, our cut samples are squares of dimensions 140mmx140mm.

Cut samples of our own stocked products are free to order, the only charge is a small shipping fee of £2.99.
We also offer special-order products and samples, those may have a nominal fee which we endeavor to make as clear as possible on the product page.

You can order up to 8 free cut samples per order. We understand that sometimes 8 samples just won't cut-it, in which case we don't limit how many orders you can place, so you can always order more if needed.

We offer a range of different samples, to help you in your design journey. The samples come in different sizes depending on the product it comes from, this can range from smaller cut samples
of the full tile to actual full tile samples depending on the size of the tile. These sizes are all on the product pages to make shopping for your samples easier.

Cut Samples: Cut samples vary in size depending on the type of tile it comes from. Most of our own cut samples are 140x140mm, but for example, a sample of a wood effect tile plank might be 300x140mm. Other brands hosted on our website will have samples in different sizes.

Small Tile: Small tile samples are a single full tile sample. They will be the size of the tile.

Mosaics: Our mosaic samples are a repeat of the pattern cut out of the full mosaic sheet, the size of these vary depending on the mosaic itself but are mounted on a 140mm wide swatch card.

Large Cut Sample: all larger samples have the dimensions available on the product pages to make it easier to decide if you would like a larger cut sample or a full tile sample.

Other UK brands: We retail other UK brands on our website, and these samples may vary in size from what we have described above.

We understand that sometimes a cut sample doesn't quite give you the full-effect of the tile. To order a full size sample, please contact our friendly team, they would be happy to assist you.

Due to retailing many other UK brands as well as our own, you may see varying shipping rates at check-out. These start at £2.99 for our own product but other brands such as Ca'Pietra and Original Style may charge different rates:

European Heritage - Shipping starting at £2.99

Silver Lion - Shipping Starting at £2.99

Ca'Pietra - Shipping starting at £4.99

Original Style - From £7.50

If your samples are ordered before 3pm, we aim to ship same-day. Any orders after 3pm will be packaged and posted the following working day.

The delivery window depends on the type of shipping selected at check-out and location.

To feel confident in your choices, it's best to take your samples to the room you imagined them going in, hold them up against paint, cabinetry, the floors and hardware to see how they fit with your style. Also make sure to test them in different lighting, certain tiles (especially glazed tiles) can vary dramatically depending on the lighting of the room.

For our own products, we cut the samples directly from our own stock, so in short yes, they should match.

There are some considerations though:

Natural Stone: Natural materials can vary from tile to tile so you should expect variation with natural stone. In addition to this we do not ship our natural stones pre-sealed, there different types of sealing methods that can result in different looks, some methods preserve the natural look of the stone, some age the stone and some deepen and enrich the colours within the stone.

Porcelain and Ceramic: And other tile materials such as porcelain or glazed ceramics can see some variation between batches, if we notice this we will try our best to ensure the information finds its way to you.

In Partnership with Ecologi

Your samples are planting trees!

We’ve taken steps to make our packaging more eco-friendly by using recyclable materials and eliminating bubble wrap and plastic-bonded packaging. We have been partnering with Ecologi to fund reforestation across the globe. Your sample order is helping us do this. Reforestation projects provide co-benefits for local people and the environment which can promote benefits from employment, to a healthier diet and environment. Ecologi supports responsible tree planting. This means supporting community-led projects where ecologically appropriate species are planted at the right time and place, and where trees are guarded from natural and man-made threats. Since launching this initiative on July 15, 2021, you can track our progress here:

So far, we've planted...

We plant trees with Ecologi

Our team is here to help you

With over 3 decades of knowledge and experiance, no project is too small or too big

What our customers say!

  • "Lovely tiles. Great selection and excellent quality and all delivered on time in superb condition."

    ANNI - GB

  • "Staff were really helpful and informative, especially as I had no idea what I was talking about! We're very clear on additional items needed and what they supply, even down to colour matching grout with tiles etc"

    C. RIGGS - GB

  • "It was quick easy to place the order and the goods arrived on time as was stated at time of order"

    RAY - GB

  • "Excellent service via phone, in person. Caroline was very helpful as were the staff when I picked up the tiles this morning."

    PAUL - GB